Application Guidelines & Procedures
Definitions:
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A Professional is defined as a Social Worker, Case Manager or Healthcare Provider.
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A Consumer is defined as person or family in need and must be a woman or girl.
Guidelines and procedures to submit an application:
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A social worker or health care provider (the Professional) becomes aware of a woman's (the Consumer) financial crisis and submits a Monetary Request Application.
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Referrals must be screened, verified, and provided by the Professional who has worked with the woman and has knowledge of the situation.
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Professionals may NOT refer friends or family members.
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Consumers are NOT allowed to submit applications on their own behalf.
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Consumers must be residents of the state of Delaware.
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The Professional must contact any vendor directly to determine the total amount owed (i.e landlord, utility company, etc.).
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Good Friends of The First State will only distribute UP TO $1,500 for A SINGLE expense PER applicant PER 12-month period.
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Some examples of expenses we will not pay: security deposits, taxes, replenishing savings, future expenses that have not occurred, payments to individuals for private transactions, motel stays without permanent housing in place, home improvements when residence is not owned by the Consumer.
Factors taken into consideration:
a) Income: Will the Consumer be able to afford the expense we are paying for on their current salary after we have paid it (if recurring)?
b) Situation: There should be unforeseen circumstances that caused the crisis, or things out of her control resulting in her inability to pay.
c) Employment Status: If she is not working, there should be an explanation provided as to why not and a plan described as to how she will gain employment.
d) Result: Will the funds provided resolve the Consumer’s emergency crisis?
e) Last Resort: Has the Professional utilized other resources first to resolve the problem before requesting assistance from Good Friends of The First State?
f) Sustainability: Is the situation or expense sustainable going forward so that a cycle of debt is not repeated?
After considering the above, the Application is approved or denied. Once a decision has been made, Good Friends of The First State will notify the Professional. The Professional will alert the consumer and/or vendor of a commitment for financial assistance. Good Friends of The First State approvals are processed via check or credit card to the vendor.
Good Friends of The First State reserves the right to approve or decline a referral based on its sound discretion and judgment.